EchoSpan Total Support

You manage your business. We'll manage your reviews.

With our Total Support program, you can focus on your day to day responsibilities and leave the setup and management of your performance management projects to our team of experts.

Your organization will be assigned a client manager who understands your company goals, your competency model and your existing review processes. He or she will then manage the entire process for you, and report in regularly on progress. You can be as involved or removed from reviews, surveys and other activities as you like.

This service can include:

• 100 percent US-based client managers and support staff
• Live phone support 24/7 for everyone using the system
• 1 hour response time
• Administration of your entire review/surveying process
• Expert advice on competency modeling and review/survey management
• Development of custom review/survey content
• Dedicated client manager

Interested? Taking the next step is easy.
We encourage you to contact us to identify the best solution for your company and so we may answer any additional questions you may have.