Web-Based 360-Degree Feedback Tool | Plans and Pricing | EchoSpan

360-Degree Feedback
Features & Pricing

Features to tackle any project, priced to accommodate any budget.

EchoSpan's web-based 360-Degree Feedback tool is available in three editions: Starter, Professional and Enterprise. Costs are based on the specific features of each edition and the number of people you are reviewing.
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Prices shown are in US Dollars
STARTER
Self-service, cost-effective feedback solution. Includes functionality for delivering simple 360-degree feedback reviews.
PROFESSIONAL
Our most popular edition. Powerful and flexible features to handle most corporate and organizational review needs.
ENTERPRISE
Includes all available features along with dedicated support and premium service levels for large businesses.
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30-Day Free Trial
Buy Now
30-Day Free Trial
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REVIEW DESIGN REVIEW DESIGN REVIEW DESIGN
web-based tool with instant setup web-based tool with instant setup web-based tool with instant setup
Unlimited questions Unlimited questions Unlimited questions
3 types of questions:
- Rated item
- Reverse scored item
- Comment box
9 types of questions:
- Rated item
- Reverse scored item
- Comment box
- Radio button pick one
- Check box pick one
- Check box pick many
- Page note
- One-line text box
- Behavioral anchor
10 types of questions:
- Rated item
- Reverse scored item
- Comment box
- Radio button pick one
- Check box pick one
- Check box pick many
- Page note
- One-line text box
- Behavioral anchor
- Dual scale rated item
Pick from our extensive competency library Pick from our extensive competency library Pick from our extensive competency library
Use your own competencies and questions Use your own competencies and questions Use your own competencies and questions
Customizable rating scale Customizable rating scale Customizable rating scale
Modify contents of email invitations and reminders Modify contents of email invitations and reminders Modify contents of email invitations and reminders
Plain text email notifications HTML or plain text email notifications HTML or plain text email notifications
Custom rater relationship groups (e.g., peers, direct reports, etc.) Custom rater relationship groups (e.g., peers, direct reports, etc.) Custom rater relationship groups (e.g., peers, direct reports, etc.)
No logo Your logo on review and reports Your logo on review and reports
All raters see the same questions Direct questions to specific rater groups Direct questions to specific rater groups
Require responses to items Require responses to items Require responses to items
Single-scale only Single-scale only Dual-scale and single-scale items
WORKFLOW OPTIONS WORKFLOW OPTIONS WORKFLOW OPTIONS
Self-evaluation option Self-evaluation option Self-evaluation option
No self-enrollment No self-enrollment Reviewees can enroll themselves for feedback
No reviewee-selection of competencies No reviewee-selection of competencies Let reviewees select the competencies they receive feedback on
Administrators select or upload reviewees Administrators select or upload reviewees Administrators select or upload reviewees
Administrators select or upload raters Administrators select or upload raters Administrators select or upload raters
No reviewee rater selection Reviewees can select their own raters Reviewees can select their own raters
No approval workflow Require management approval of rater lists Require management approval of rater lists
No voluntary raters No voluntary raters Voluntary raters option
No database integration Integrate your employee database for rater selection Integrate your employee database for rater selection
Manual reminders Automatic and manual reminders Automatic and manual reminders
No digital signatures No digital signatures Digital signature option for manager and employee
Administrator manages report distribution Administrator manages report distribution Option to automatically send report to reviewee when feedback is complete
Distribute reports via email Distribute reports via email Distribute reports via email
REPORTS REPORTS1 REPORTS
Unlimited PDF reports Unlimited PDF reports Unlimited PDF reports
Generate reports in bulk Generate reports in bulk with priority queueing Generate reports in bulk with priority queueing
PDF group reports PDF group reports PDF group reports
Data exports in Excel or CSV formats Data exports in Excel or CSV formats Data exports in Excel or CSV formats
Standard report only Customizable report templates Customizable report templates
Administrator generates reports Administrator, Participant, Participant's Manager or automated rules can generate reports (Administrator configurable) Administrator, Participant, Participant's Manager or automated rules can generate reports (Administrator configurable)
No quartile or percentile rankings No quartile or percentile rankings Quartile and percentile rankings
No team reporting dashboards No team reporting dashboards Intelligent team reporting dashboards
No comparative reporting Compare individual results over time Compare individual results over time
No benchmarking Benchmark individual performance vs. peers Benchmark individual performance vs. peers
No custom benchmarking Create your own benchmark scores for comparative reporting Create your own benchmark scores for comparative reporting
No custom developmental resources Create your own dynamic developmental resources library Create your own dynamic developmental resources library
No rater pooling Pool raters to protect anonymity Pool raters to protect anonymity
No sentiment analysis Sentiment analysis of written comments (beta) Sentiment analysis of written comments (beta)
No historical reports Online access to past reports for up to 5 previous review cycles Online access to past reports for up to 5 previous review cycles
Download reports to Zip file Download reports to Zip file Download reports to Zip file
RESPONSE FEATURES RESPONSE FEATURES RESPONSE FEATURES
Anonymous ratings Anonymous ratings Anonymous ratings
Up to 20 raters per reviewee Up to 100 raters per reviewee Up to 100 raters per reviewee
Spell check Spell check Spell check
Feedback writing assistant Feedback writing assistant Feedback writing assistant
Legal scan Legal scan Legal scan
No rater selection limits Limit the number of times a rater can be selected to provide feedback Limit the number of times a rater can be selected to provide feedback
Reviewees (targets) from inside the company only and must have email addresses from the same domain. Reviewees (targets) from inside or outside the company can participate Reviewees (targets) from inside or
outside the company can participate
Raters from inside or outside the company can participate Raters from inside or outside the company can participate Raters from inside or outside the company can participate
iPad and mobile device compatible iPad and mobile device compatible iPad and mobile device compatible
MULTI-LANGUAGE FEATURES MULTI-LANGUAGE FEATURES MULTI-LANGUAGE FEATURES
Reviews in English only Run reviews and reports in 100+ languages Run reviews and reports in 100+ languages
  Apply your own preferred translations to review items, competencies, rating scales and relationship groups Apply your own preferred translations to review items, competencies, rating scales and relationship groups
  Automated language translation suggestions Automated language translation suggestions
  Allow users to select their preferred language when responding to reviews. Allow users to select their preferred language when responding to reviews.
  Automatic user-interface translations Apply your own translations to all user-interface elements such as page titles, buttons, links, report text and more
SECURITY & ADMIN SECURITY & ADMIN SECURITY & ADMIN
Real-time project status dashboard Real-time project status dashboard Real-time project status dashboard
No Project Autopilot Project Autopilot manages your project for you Project Autopilot manages your project for you
One administrative user Unlimited administrative users3 Unlimited administrative users3
At-rest data encryption by Vormetric At-rest data encryption by Vormetric At-rest data encryption by Vormetric
128-bit in-transit encryption 128-bit in-transit encryption 128-bit in-transit encryption
No report passwords PDF reports secured with password. Prevent copying, printing or modifying PDF reports PDF reports secured with password. Prevent copying, printing or modifying PDF reports
Unique log-ins for each user Unique log-ins for each user Unique log-ins for each user
EchoSpan user authentication EchoSpan user authentication Single sign-on (SSO) ready5
No automated HRIS integration No automated HRIS integration Connect your HRIS for bidirectional data feeds
No data migration capability No data migration capability Migrate reviews and response data from your existing feedback tool7
No API capability No API capability Download project data and manage feedback recipients using the EchoSpan REST API.
Self-directed setup Setup Assistance Available Setup Assistance Included
SUPPORT4 SUPPORT4 SUPPORT4
Email support for administrative user. Phone and email support for administrative user(s). Phone and email support for administrative user(s).
24-hour support response time 4-hour support response time 2-hour priority support response time
Recorded training videos Live training webinars Live training webinars
Online documentation and FAQs Online documentation and FAQs Online documentation and FAQs
No project management services Project management services available Project management services available
Standard support Standard support Dedicated client manager
DEVELOPMENT PLANNING DEVELOPMENT PLANNING DEVELOPMENT PLANNING
Development Planning module not included Includes the Development Planning module Includes the Development Planning module
Dynamic developmental reading suggestions in each report Dynamic developmental reading suggestions in each report Dynamic developmental reading suggestions in each report
Standard reading recommendations only Upload your own dynamic recommended reading and action guide library Upload your own dynamic recommended reading and action guide library
No skill-level segmentation No skill-level segmentation Segment custom reading recommendations and action guides by employee skill level

 

1 Free trial accounts include all "Professional" version features except that only one feedback report can be run and exports are disabled.
2 Unlimited licenses are "named" user licenses and provide unlimited reviews for each licensed user during the subscription period. Unlimited licenses are renewed annually. Please review Section 4c of the Terms & Conditions for more details.
3 Technical support services are provided to up to two trained administrative users.
4 During normal business hours, 8am to 8pm ET Monday - Friday.
5 Requires SAML 2.0. Included as complementary feature for internal use. Additional costs apply if using tool with subsidiary accounts or coaching or consulting clients.
6 Discount percentages are rounded and are to be considered approximate.
7 Data hosting fees may apply.
Note: All features involving the connection or integration of databases or applications to EchoSpan are intended for internal use. Additional costs apply if using tool with subsidiary accounts or coaching or consulting clients.


 
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