EchoSpan 360-Degree Feedback Blog

Most of our clients know EchoSpan as the place they run 360 feedback. Fair enough. That's what we've done, and done well, since 2005. But if your team is trimming its HR tech stack this budget season, it's worth knowing what's already sitting in your account. Vendor consolidation usually starts with a list of tools and one hard question: what can we cut without losing anything Before you answer it, here are five things EchoSpan can do that many of our own customers don't know about. Some are brand new. Some have been there for years,... Read more

Until now, the narrative content in your Insights Toolkit reports has been generated by OpenAI. Starting today, you can switch that to Anthropic's Claude instead. It's a setting on your Account Settings page under the AI Settings tab. You can change it whenever you like. Why we added itMostly because you asked. A lot of our clients have already put one AI vendor through legal, ... Read more

If you've worked with EchoSpan for any length of time, you know that what you're really relying on isn't just the software. It's the people behind it. Client managers who know 360 feedback methodology inside out. Who can tell you how many raters is too many, why your completion rates are dropping, how to structure a debrief for a defensive executive, or whether this is even the right moment to run a review at all. That expertise is hard to replicate. We've spent two decades accu... Read more

Running a 360-degree feedback program involves real setup work. For organizations that want expert help getting it done, EchoSpan's project management team is ready to handle it. You don't have to do it alone. EchoSpan is a powerful, fully configurable 360 platform. For teams who'd rather not tackle the setup work themselves building content, configuring workflows, upl... Read more

Over the past several months, we've continued refining the EchoSpan platform with a focus on something simple: making everyday tasks faster, clearer, and more enjoyable. The Spring 2026 release (v7. 84) of the EchoSpan tool includes a number of interface improvements and workflow enhancements across both the participant experience and the administrative tool. Some changes are... Read more

One of the most consistent pieces of feedback we've received over the years has been this: EchoSpan is powerful, but it can take a little time to learn where everything lives. That's fair. As feedback programs grow in sophistication, so do the tools that support them. More flexibility, more configuration, and more reporting options naturally lead to a deeper interface. ... Read more

Many organizations are still running 360 feedback processes that look modern on the surface but remain surprisingly manual behind the scenes. The surveys themselves may be digital, but much of the real work happens afterward, by hand. HR teams export data, reformat reports, stitch together insights, and manually distribute results. In some cases, they are recreating the same reports cycle after cycle just to meet internal expectations. It works, but it does not scale well, and it quietly consume... Read more

When HR leaders evaluate tools for 360 feedback, the decision often appears straightforward. Many organizations already have an HR system in place, and those platforms frequently offer a built-in 360 module. On the surface, it seems efficient to keep everything under one roof, reduce vendors, and simplify administration. It feels like the practical choice. But in practice, many experienced HR executives make a different decision. They choose a purpose-built solution like EchoSpan. This shi... Read more

There's a lot of talk right now about AI "disrupting" everything in HR, and naturally, 360 feedback gets pulled into that conversation. It's a fair question. If AI can generate summaries and insights in seconds, what happens to the traditional 360 process The short answer is that AI is changing part of 360 feedback, but not the part that matters most. AI is already making a clear impact on how feedback is written and summarized. What used to take hours, reviewing comments, identifying t... Read more

We're constantly refining EchoSpan to remove friction for administrators and create a better experience for participants. This month, we've rolled out four practical enhancements designed to make managing 360 feedback projects even easier, more accurate, and more reliable. None of these changes are flashy. But each one will help make your projects run more smoothly from laun... Read more