EchoSpan Privacy Policy

Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

For information on our Privacy Shield commitment, please click here. As part of EchoSpan's Privacy Shield certification, EchoSpan commits to cooperate with EU data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EU in the context of the employment relationship. EchoSpan is also a GDPR-compliant company. More about our GDPR program can be found here.

What Information Do We Collect?
When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.

Registration Information
You may choose to provide us information about yourself, your firm or company, and your practices when you register to be a member of, register for certain services, or register for estimates, information or alerts. You may also provide additional comments on how you see servicing your needs and interests.

Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. If you provide us your email address via a sales form on the site, we may contact you regarding product updates or company news. You may opt out of marketing communications we may send to you. If you are a customer of EchoSpan, even if you opt out of receiving any communications from us, we reserve the right to contact you regarding you account status or any other matter that might affect our service to you and/or our records on you.

Information Use
All information collected by EchoSpan's data entry forms is stored on Microsoft Azure servers located in the European Union and operated by EchoSpan, Inc. reserves the right to analyze statistics of user behavior and characteristics. We do this in an effort to measure interest in and use of the various pages of our website. collects the IP addresses of some non-authenticated users for security and systems administration. Your IP address is automatically assigned to your computer when you use the World Wide web. Our servers record incoming IP addresses of unauthenticated users. The IP addresses are analyzed only in aggregate.

Any personal information that you disclose by submitting it on our site may be used as follows:

  1.  For account identification, administration and authentication
  2. Providing project administrators with review status information
  3. Be made available to project administrators in the form of data exports
  4. With respect to ratings and comments provided during a performance review or 360 survey, for aggregation in reports that may be presented to the subjects of feedback or individually in exports available to project administrators
  5. If you are an administrative user (you create and manage feedback reviews in our system) your personal information may be used to send you periodic product alert messages
  6. If you have completed a form requesting pricing, a demonstration, technical support or other type of request that requires a response from us, your personal information will be used to fulfill that request and/or to inquire as to your needs as they relate to our product

Similar to other commercial websites, our website utilizes a standard technology called "cookies" and web server logs to collect information about how our website is used. "Cookies" are small text files a website can use to recognize repeat users. uses session-based cookies to recognize visitors and more quickly provide personalized content or grant you unimpeded access to the website. Additionally, our partners (AdRoll, Google, HelpScout and/or others) may place cookies on your device to assist with targeted marketing or product support.

Information gathered through cookies also helps us measure use of our website. Cookie data allow us to track usage behavior and compile data that we can use to improve the site. This data will be used in aggregate form; no specific users will be tracked.

Generally, cookies work by assigning a unique number to the user that has no meaning outside of the website that he or she is visiting. You can easily turn off cookies. Most browsers have a feature that allows the user to refuse cookies or issues a warning when cookies are being sent. However, our site will not function properly without cookies. Enabling cookies ensures a smooth, efficient visit to our website.

We use Google AdWords Remarketing and AdRoll to advertise EchoSpan across the Internet. Remarketing tools such as AdWords and AdRoll will display relevant ads tailored to you based on what parts of the EchoSpan website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER. The cookie is used to say "This person visited this page, so show them ads relating to that page." Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

Opting Out
EchoSpan will allow any user to opt out of the use of their personal data for any reason, upon request. If you choose, will delete any and all personal information from our databases.

For more information regarding opting out of use of your personal data by, please contact

General Security Policy is aware of your privacy concerns will attempt to collect only as much data as is required to make your EchoSpan experience is as high in quality as possible, in the most discrete way.

The foregoing policies are effective as of June 8, 2008. reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

EchoSpan is acting as a data processor on behalf of its clients. It is the policy of EchoSpan, Inc to never release the personal information of its clients and their respective users to third parties, with the exception of court-issued subpoenas. Prior to disclosing any client information to a third party requesting information via subpoena, when possible, EchoSpan will provide clients 7 days written notice of the subpoena as well as the contact information to the subpoenaing party.

EchoSpan maintains and has put in place reasonable precautions to protect information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Use of SSL technologies as well as at-rest encryption is standard.

EchoSpan will only process personal information in a way that is compatible with the purposes for which it has been collected or subsequently authorized by the individual. To the extent necessary for these purposes, EchoSpan will take reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.


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