Performance Review Features

EchoSpan's online Performance Review and Goal Management solutions are supported in two editions: Standard and Managed. Standard support solutions provide additional assistance in setup and ongoing phone or email support in case you have questions and need quick answers. Managed solutions cost a little more and offer supporting services that provide a hands-free experience for your administrators as well as robust support for your end-users.
 
Customizability & Flexibility Professional Managed
Same-day account setup
Unlimited reviews/goal management for each user
Unlimited, customized review forms
Use your own competencies, items and open-ended questions
Access to EchoSpan's interactive competency modeler
Quick start with EchoSpan's PhD-written review templates
Define your own rating scale
Require responses to specific/all items
Customize email invitations and reminders
Build your own report templates
Branded interface and reports for your company

Administration
   
EchoSpan hosts solution - no software to install
Anytime access to your project via EchoSpan's administrative portal
Automatic review initiation based on employee anniversary date
Automatic reminder messages
Review Types
  - Single manager/multiple manager
  - Self-evaluation
Review forwarding (lets managers request help from others on a review)
Generate your own PDF review reports on-demand
Send automated reminders on-demand
Real-time completion/participation statistics
Hosting of review response data for one year (or longer)

Automation, Convenience & Security
   
Spell check open-ended feedback (for raters)
Interactive feedback assistant (for raters)
Legal scan open-ended items for non-EEOC compliant phrases (for raters)
Dynamic reading suggestions from Harvard Business Review on users' dashboards
Automatically issue secure logins for each user
128-bit encrypted transmission of review responses
Password-protection of PDF feedback reports, 128-bit encryption

Goal Management (Optional)
   
Cascading goals
Automatic goal notifications
Allow/disallow employees to set and manage their own goals
Goal dashboard for managers and employees
Track completion of goals in real-time
Automatic reporting of goals in performance review reports

Reporting & Analysis
   
High-resolution PDF feedback reports available on-demand
Dynamic developmental reading suggestions from Harvard Business Review
Comparative reporting from previous review periods
Tabular group reports, exportable to Excel
Choose your own report components
Automatically package reports in ZIP file
Instantly distribute reports via automated email

Supporting Services1
   
Support response time (during business hours) 4
hours
< 2
hours
Live administrator training via webinar
Email support for administrator
Phone support for your administrator
Email support for your end-users
EchoSpan manages project

Consulting & Coaching
   
Pre-review consulting optional optional
Post-review coaching optional optional
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1 Assumes an account with 100 user licenses used internally. Support features vary based on the number of licenses purchased as well as whether you intend to use our tools interally (Corporate Use) or with your own clients (Consultant/Reseller Use). See our terms and conditions for more details.