| Customizability & Flexibility | Professional | Managed |
| Same-day account setup |
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| Unlimited reviews/goal management for each user |
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| Unlimited, customized review forms |
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| Use your own competencies, items and open-ended questions |
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| Access to EchoSpan's interactive competency modeler |
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| Quick start with EchoSpan's PhD-written review templates |
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| Define your own rating scale |
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| Require responses to specific/all items |
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| Customize email invitations and reminders |
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| Build your own report templates |
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| Branded interface and reports for your company |
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Administration |
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| EchoSpan hosts solution - no software to install |
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| Anytime access to your project via EchoSpan's administrative portal |
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| Automatic review initiation based on employee anniversary date |
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| Automatic reminder messages |
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| Review Types - Single manager/multiple manager - Self-evaluation |
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| Review forwarding (lets managers request help from others on a review) |
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| Generate your own PDF review reports on-demand |
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| Send automated reminders on-demand |
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| Real-time completion/participation statistics |
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| Hosting of review response data for one year (or longer) |
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Automation, Convenience & Security |
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| Spell check open-ended feedback (for raters) |
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| Interactive feedback assistant (for raters) |
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| Legal scan open-ended items for non-EEOC compliant phrases (for raters) |
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| Dynamic reading suggestions from Harvard Business Review on users' dashboards |
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| Automatically issue secure logins for each user |
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| 128-bit encrypted transmission of review responses |
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| Password-protection of PDF feedback reports, 128-bit encryption |
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Goal Management (Optional) |
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| Cascading goals |
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| Automatic goal notifications |
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| Allow/disallow employees to set and manage their own goals |
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| Goal dashboard for managers and employees |
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| Track completion of goals in real-time |
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| Automatic reporting of goals in performance review reports |
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Reporting & Analysis |
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| High-resolution PDF feedback reports available on-demand |
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| Dynamic developmental reading suggestions from Harvard Business Review |
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| Comparative reporting from previous review periods |
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| Tabular group reports, exportable to Excel |
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| Choose your own report components |
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| Automatically package reports in ZIP file |
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| Instantly distribute reports via automated email |
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Supporting Services1 |
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| Support response time (during business hours) |
4 hours |
< 2 hours |
| Live administrator training via webinar |
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| Email support for administrator |
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| Phone support for your administrator |
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| Email support for your end-users |
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| EchoSpan manages project |
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Consulting & Coaching |
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| Pre-review consulting | optional | optional |
| Post-review coaching | optional | optional |
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1 Assumes an account with 100 user licenses used internally. Support features vary based on the number of licenses purchased as well as whether you intend to use our tools interally (Corporate Use) or with your own clients (Consultant/Reseller Use). See our terms and conditions for more details.
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