Every employee deserves meaningful feedback. We make it easy.

EchoSpan delivers customizable 360 feedback that leads to real development, powered by practical AI and proven workflows. Backed by award-winning support and two decades of experience.

2005Founded
6,000+Clients
50,000+Projects completed
100+Languages
99.99%Uptime
“Far and away the best customer service I've had with a vendor.”
Human Capital Operations ManagerVerified review on Capterra
“The AI Feedback Assistant has been a game-changer”
Managing DirectorVerified review on Capterra
“A Highly Customizable 360° Solution Backed by Exceptional Customer Support”
President CEOVerified review on Capterra
“I cannot think of anything I did not like about the product”
Director of Leadership and Learning DevelopmentVerified review on Capterra
“Unmatched Power Backed by World-Class Support”
OwnerVerified review on Capterra
“Excellent products and even better customer service!”
Principal, HRVerified review on Capterra
GetApp user reviews, rated 4.9 out of 5 Software Advice Best Customer Support 2024 Software Advice Best Customer Support 2025 Capterra, rated 4.9 out of 5

Best Customer Support from Software Advice, 2024 and 2025 · Rated 4.9 on Capterra and GetApp

Set it up once. It runs itself.

Running a 360 project usually means weeks of chasing deadlines, sending reminders and building reports by hand. EchoSpan's Project Autopilot automates all of it. Let EchoSpan suggest a schedule, or drag any date on the timeline to change it, and the Autopilot carries out each step on time. Whether your project has 5 participants or 50,000, it keeps everything moving while you stay in control.
  • Opens and closes each phase on the dates you set
  • Sends invitations and reminders automatically
  • Builds and delivers reports when feedback closes
  • Emails you a summary each day it takes action
SEE THE ADMIN PORTAL

AI that's actually useful

We believe AI should enhance the human side of feedback, not replace it. So we put it to work where it saves you and your team the most time:
  • Help raters write clearer, more useful comments
  • Build a custom survey from a short description
  • Turn ratings into clear summaries and action guides
  • Analyze survey results by asking plain language questions with EchoSpan InsightScoutTM
  • Translate reports and user interfaces into more than 100 languages
* InsightScout never identifies raters and won't advise on hiring, firing or pay. All AI features are optional and can be turned off when not needed

We put you in control

With EchoSpan, you can easily customize every aspect of your employee feedback program. Use our competency library as a starting point, or, import your own review competencies, items and rating scales. Modify email messages, report contents and project schedules with a click.
  • Create customized projects in minutes
  • Effortlessly manage participants and respondents
  • Run unlimited, customizable feedback reports
  • Hands-free administration with our Project Autopilot
START 14-DAY FREE TRIAL

Flexible, unlimited reports

EchoSpan's 360-degree feedback reports are bright, clear and easily understood. Customize your reports or select a ready-to-use template from our library. We don't charge "per report" so you can run reports as often as you like.
  • Choose from pre-built report templates or build your own
  • Customize report templates with more than 500 options
  • Run reports individually or in batches
  • Deliver reports automatically to participants or managers
DOWNLOAD SAMPLE REPORTS
Why do customers choose EchoSpan?

Great features and support services you won't find on any other 360 feedback platform


Total Flexibility
Enjoy control over survey content, competencies, rating scales, workflows and more.

Seamless AI Integration
EchoSpan's tools include AI-enabled features to make feedback easier and more impactful.

Powerful Reporting
Build custom, branded report templates and then enjoy unlimited reports generated on-demand.

100+ Languages
Run 360 feedback projects in multiple languages and regional dialects simultaneously.

Project Autopilot
Manages 360 feedback events and email messages based on a schedule you define.

At-Rest Data Encryption
Data in all accounts are protected by the best in enterprise-grade encryption technology.

Development Planner
After the feedback process, create and manage employee development plans online.

Tool Migration
Migrate existing 360 feedback from your current feedback tool into EchoSpan in minutes.

Helpful Videos & Guides
Learn how to get the most of EchoSpan with short videos and how-to guides for administrators.

Let's get started

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EchoSpan will never sell or give your personal data to anyone and will not send you spam.
 
 
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