EchoSpan 360-degree Feedback

A Complete Solution

EchoSpan's Flexible 360 platform does it all. From designing your survey to distributing reports and tracking employee growth, the entire 360-degree feedback lifecycle happens on our robust platform.

• Design
  Build a custom survey from our 80+ competency library or start from scratch. Configure rating scales, rater groups, anonymity rules, and email templates exactly as you need them.
  
• Run
  Launch your project and let the EchoSpan Project Autopilot handle the rest. Automated scheduling, participant reminders, and report distribution keep everything on track without manual oversight.
  
• Report
  Generate unlimited full-color, high-resolution feedback reports instantly. Individual reports, group reports, change-over-time comparisons, all available on demand.
  
• Develop
  Participants build structured development plans directly from their feedback results, with competency-level action guides and integrated reading recommendations.

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Built to Work Your Way

EchoSpan is designed so that HR administrators, managers, and consultants can run a complete 360-degree feedback program without professional services, IT support, or weeks of onboarding.

• Ready on Day One
  Start with our pre-built competency library, proven survey templates, and ready-to-use report formats. Most customers launch their first project the same day they sign up. A 14-day free trial gives you full access to explore the platform on your own terms.
• Automated Project Management
  The EchoSpan Project Autopilot handles scheduling, participant reminders, deadline enforcement, and report distribution automatically. Once configured, your project runs itself — you stay informed without being in the weeds.
• No Training Required for Participants
  Survey respondents complete feedback in minutes from any browser or mobile device, with no account creation and no instructions needed. The interface is clean, intuitive, and built to maximize completion rates.
• Workflows & Integrations
  Automate participant imports via HRIS integrations (SFTP/JSON/CSV), SAML SSO, and a full REST API. Configure rater selection, approval workflows, and reminder cadences to fit your process.

Customizable Everything

No two organizations run 360 feedback the same way — and EchoSpan doesn't ask them to. Every element of your program is configurable, from the survey itself to the way results are presented and distributed.

• Surveys
  Use our 80+ competency library as a starting point, import your own competencies, or build from scratch. Mix rating scales, open-ended questions, and multiple-choice items in any combination.
• Rating Scales & Rater Groups
  Configure the rating scale, labels, and rater group names to match your organization's language and structure. Set custom anonymity thresholds per group.
• Report Templates
  Choose from 500+ report components or build your own template from scratch. Customize fonts, colors, cover pages, introductory text, and page layouts to match your brand.
• Branding
  Apply your company logo, color scheme, and custom cover art to all reports and email communications. Consultants can apply client branding for white-labeled delivery.
• Languages
  Run surveys and reports in 100+ languages and regional dialects. Neural machine translation handles survey content, written comments, and report text automatically — all translations are fully editable.

AI That Actually Helps

EchoSpan's AI Insights Toolkit feature applies generative AI where it saves the most time — turning raw feedback data into clear language, practical guidance, and real-time answers.

• AI Survey Generation
  Describe the role or purpose of your review and our AI builds a fully editable, competency-mapped survey in seconds. Use it as-is or adjust it to fit your specific needs.
• Narrative Report Summaries
  AI automatically converts rating data into clear, readable narrative summaries for each feedback recipient. No more asking participants to interpret charts on their own.
• Personalized Action Plans
  Each recipient receives a tailored reading guide and development action plan based on their specific feedback results and role. Managers receive a separate debriefing guide to support coaching conversations.
• AI Writing Assistant
  A dialog-based writing assistant helps survey respondents write clearer, more specific written feedback — faster. Automated legal scans check all written comments for compliance with EEOC guidelines you configure.
• InsightScout
  Ask questions about your or your teams' 360 feedback data in plain language and get detailed answers in seconds.

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