Release Notes: Version 7.69a Reporting Update

Updates to our reporting engine in preparation for new products.

Articles » Release Notes: Version 7.69a Reporting Update
In prepration for the release of our Engagement Surveys product later this year, we've upgraded the software that generates PDF reports in our tool. This update was completed as part of our version 7.69a release and was made available to customers on 5/4/2019. This article summarizes some of the benefits of the update as well as a few things to consider.

What's New

1) Reports will run about 25 percent faster.
2) Logo graphics on report cover pages will appear sharper.
3) Footer text will now be displayed in the same font as the rest of the report.
4) File sizes will be smaller and downloads faster.
5) Fixed occassional problem where graphs are missing between page breaks.

What's Coming Next

This interim software update paves the way for new and exciting reporting features coming soon in version 7.70. They include:

1) Clickable links in reports.
2) Support for our all-new Engagement Survey reports.
3) Option to show your rating scale in the header of all relevant report pages.
4) Option to flag the highest and lowest rated items in your report's Individual Review Items section.
5) Sharper graph images with improved rendering across platforms.
6) Comment reports will run 20 percent faster with streamlined Sentiment Analysis and Key Phrase processing.

Things to Consider

1) When using the Report Designs feature, report cover logos must be JPEG (jpg) files in order to be visible. We have automatically updated accounts that were using Report Designs to JPEG logos. No action should be necessary for most customers. However, if you need to upload a new logo in JPG format, you can do so under the My Account tab, and then selecting the Logo subtab on that page.

2) Because of changes to how the PDF engine renders Web-based content, customers with older custom report components may notice formatting problems after the update. In the event that your custom report does not appear as you'd expect, please contact us so we can update it.

3) When using the Report Designs feature, logos will appear left-justified on the coverpage instead of their previous right justification.

As always, we appreciate your feedback on our product and services. Please remember that we offer a question and answer session each week that is an open forum for customer questions. One of our Senior Client Service Managers leads the interactive session and will address any product questions you have. You can sign up for these recurring weekly sessions below:

Thank you for choosing EchoSpan for your employee feedback and review needs.

Last updated: Saturday, May 4, 2019
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