Automate reminder messages

Product Guides for EchoSpan 360-Degree Feedback

There are two auto-reminder options available for use. The first, the ability to send summary reminders to Raters and self-evaluation reminders to Targets, can be utilized if all participants in your project are on the same review schedule. The second, the ability to send the Rater-reminder to complete review, is typically used if you have a project where Targets are selecting their Raters, approve their own list, and release the emails to their Raters.

Option One:

Send summary reminders and self-evaluation reminders using the Autopilot.

  • From the drop-down menu, select Project >> Project Autopilot.
  • Scroll down to the Automated Events section and find the Email Self-evaluation Reminder and the Email Summary Reminder 1 and 2 for Raters.
  • Enter dates for the reminders you would like to automate formatted as such MM/DD/YYYY.
  • Scroll back up to the Settings section.
  • Confirm your email handling selection. If set to Queue Messages you will receive an email the morning of the event letting you know emails have been queued and are in the email queue to be sent. If set to Send Messages your messages will be set on the date you set around 12:05am.
  • Turn the Autopilot ON.
  • Scroll to the bottom of the page and click Save Settings.

Option 2:

Send regular review reminders to Raters using an advanced setting.

  • From the drop-down menu, select Setup >> Advanced Settings.
  • Expand the Email & Reminders section.
  • If you add Targets and Raters the day you launch your project you do not need to change the Assignment Date. However, if Targets/Raters are added prior to the day you launch, you will want to synchronize all Participants to a project start date of the day you will actually launch the project.
  • Turn ON each reminder that you would like to use.
  • Scroll to the bottom of the page and click Save Settings.

The system will not send reminder emails to Participants that have finished their assigned review(s).

Last updated: Thursday, August 25, 2016
automatic reminders, reminders, emails
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