You may have a Rater that deletes or cannot find their email invitation containing their login credentials. You can easily resend a Rater their login credentials following one of the options below.
Resend the Rater's email invitation.
- From the drop-down menu, select Email >> Sent Messages and search for the participant's email by first name.
- Check the box next to that person's name.
- Click "Send SELECTED"
Queue a new email to the Rater that will include their login information.
- From the drop-down menu, select Raters >> Manage.
- Click the alarm clock icon at the top of the page and select the type of message you want to send.
- Check the Raters you want to queue messages for.
- Click the "Selected Raters" button to queue the email.
- Go to Email >> Queued Messages to preview and send the email.
Last updated: Monday, August 8, 2016