Product Guides: 360-Degree Feedback

Turning on or off sentiment analysis for comments

EchoSpan has integrated with Microsoft Cognitive Services to provide Sentiment Analysis* of comments in PDF reports. Sentiment scores are calculated once for each Target’s responses when a report is generated. Sentiment Analysis “reads” comments in reports and presents the reader with a measure of positivity for each one presented as a small graph above the comment text. Sentiment scores are useful in quickly identifying comments that may be highly positive or negative.


*This feature will be released initially as a publicly available beta to Professional and Enterprise Edition customers while final testing is performed.

  • From the drop-down menu, select Reports >> Edit Report Templates.
  • Click the "Open a Template to Edit" button at the top of the page.
  • Select the template you would like to edit from the drop-down.
  • Click the "Open Template" button.
  • Click the "Settings" option on the right side of the screen for the open-ended comments component.
  • Here, you will find the option to turn on or off the sentiment analysis feature by checking or unchecking the box.
  • Once you have completed customizations for this section click the "Close" button at the bottom of the window and your settings will be saved.

Last updated: Monday, May 15, 2017
152
sentiment, sentiment scores, analysis, positive comment, negative comment, comment analysis
Our website uses cookies
Cookies enable us to provide the best experience possible and help us understand how visitors use our website. By browsing EchoSpan, you agree to our use of cookies.
I Understand More Info